Earning the trust and confidence of
our members is a primary goal here at CDPoker and
the key to our success. We aim to make everyone feel
100% comfortable playing poker at our tables from day
one and have taken every effort to ensure so. From using
true random number generators to ensure total game integrity
to providing our players with real-time on demand transaction
and game histories from within the poker software to
securing and protecting the privacy of our players with
128-bit SSL technology - these are the driving forces
behind the way we run our business and our daily operations.
We have also put in place the most
advanced combination of statistical analysis tools and
expert vigilance to provide the industry's most effective
shield against player collusion.
Confidentiality
Any and all information received from players is held
in the strictest confidence by CDPoker. Player information
will never be forwarded to any organization for commercial
or any other gain, save that required by law. Read our
privacy statement.
Game Integrity
CDPoker employs a combination of automated and
human monitoring tools to identify and prevent any irregular
play patters or incidences of collusion between players,
thus ensuring fair gaming and a pleasant, honest poker
environment. Advanced algorithms designed by veteran
poker professionals and industry experts are set to
trigger system events should any such patterns be identified;
all gaming activity - every card, hand, move, win, loss,
etc. - is recorded by the system to aid investigation.
Player collusion is something that all players detest,
and is a form of cheating whereby two or more players
are working together to gain an unfair advantage over
other players on a table.
CDPoker has enlisted the services of a team of
experienced Poker players utilizing a sophisticated
monitoring system that automatically detects suspicious
play patterns in the Poker tables.
Players using Playtech's software can be assured that
the game includes a sophisticated suite of analysis
tools used extensively by the Collusion detection team,
and these tools, together with trained observers/surveillance
executives working 24/7 will keep cheats where they
belong - well away from our games!! If there are any
cheats out there - we are watching you and will have
no hesitation in excluding you from the game, and sharing
your name with other operators.
Although we will always adopt an "innocent until proven
otherwise" policy, the intricate play-pattern analysis
and corresponding game behaviour will create the necessary
information needed to arrive at accurate conclusions.
Depending upon the seriousness of the overall findings,
players may be asked to provide valid explanations for
their suspicious behavior or, in more extreme cases,
we reserve the right to remove players from the site.
Actions against Colluders and Fraudulent Activity
We are absolutely committed to keep cheaters away
from our site, so that our players can enjoy their games
at CDPoker reassured in the knowledge that their
play is backed by fairness and total integrity. It will
be our firm policy to deal in the most determined and
severe ways available with any individual or group of
individuals who threaten or attempt to affect the game
to the detriment of others in this way.
Any information gathered about known cheats, colluders
or others guilty of fraudulent activity will be distributed
to other on-line gaming sites and, where appropriate
to regulators and government authorities in the jurisdiction
of the player(s) involved.
Innocent players, the victims of such activity, will
be treated with sympathetic concern. We encourage any
player who believes he or she has been cheated, to report
the offender (in complete confidence) by email to collusion@cdpoker.com.
Complete records and a history of every hand are maintained
at all times, and such records can be easily accessed
and reviewed by the player.
Finally, to all of you planning to or already enjoying
playing our games, we wish you the best of luck and
can guarantee, with confidence, the fairest game possible.
Enjoy the Game!!
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